Privacy Policy

Effective October 9, 2026

Trusted Local Drivers LLC uses personal information to provide transportation, booking and driver-app services.

Information We Use

We collect information you provide, including name, email, phone, addresses and booking details; app/device information, including account/device identifiers, precise and approximate location, journey records and app-use information; and payment/receipt records. Authorized features may use background location. We use this data for accounts, bookings, driver operations, navigation, payments, updates, support and service analytics. The driver app does not use advertising tracking.

Software and Sharing

Software used: Wix, Stripe, OneSignal, Twilio and Apple. Necessary information is shared with these providers, authorized dispatch, assigned drivers, passengers and receipt recipients to deliver services. Providers must protect shared data consistently with this policy.

Your Choices

Manage location/notifications in device settings and stop recording through journey controls. Manage SMS consent in driver settings or follow STOP/START instructions. Message and data rates may apply. Withdrawing consent stops future collection or messages, not existing records.

Retention and Deletion

We retain records for operations, legal obligations and disputes. Retention varies by record/provider; removing the app does not delete stored records. Request access, correction, deletion or account closure at enquiries@trustedlocaldrivers.com. We verify identity and explain any records that must remain. Copies held by providers or recipients may require separate requests.